Please read these Terms & Conditions carefully before creating an account or placing any wager on 299dat. By accessing the platform, you confirm that you have read, understood, and agreed to be bound by every provision set out below.
A plain-English summary of the most important rules — please still read the full Terms below
299dat is strictly restricted to players aged 18 and above. Creating an account, depositing funds, or placing any wager while under the age of 18 is a direct breach of these Terms and will result in immediate account closure and forfeiture of any balance.
Each player may hold only one active 299dat account. Multi-accounting — opening additional accounts to circumvent restrictions, claim duplicate bonuses, or evade a self-exclusion — is strictly prohibited and will result in all associated accounts being permanently closed.
All promotional bonuses offered by 299dat are subject to wagering requirements as stated in the individual promotion terms. Bonus funds cannot be withdrawn until the applicable wagering threshold has been met in full. Attempting to withdraw before meeting requirements will result in bonus forfeiture.
Players are solely responsible for maintaining the confidentiality of their 299dat login credentials. Any activity conducted through a player's account — whether authorised by the player or not — remains the player's responsibility until 299dat support is formally notified of a security breach.
299dat uses automated systems and manual review to detect cheating, collusion, arbitrage betting, and fraudulent payment activity. Any account found to be engaged in such practices will be suspended immediately, with all balances and winnings subject to review and potential forfeiture.
299dat provides every player with deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available free of charge via the account dashboard and take effect immediately upon activation. Players may contact support at any time to invoke these protections.
These Terms & Conditions ("Terms") govern the use of the 299dat online casino and sports betting platform, accessible at https://299dat.app and through any associated mobile applications or sub-domains (collectively, "the Platform"). These Terms apply to all visitors, registered users, and players who access any part of the Platform.
Your continued use of the 299dat Platform following any update to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. 299dat will make reasonable efforts to notify registered players of material changes via email or in-platform notification, but such notification is a courtesy and not a condition of the Terms taking effect.
These Terms must be read in conjunction with 299dat's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any inconsistency between these Terms and any specific game or promotion terms, the specific terms shall prevail with respect to that game or promotion only.
Access to and use of the 299dat Platform is strictly restricted to individuals who are 18 years of age or older. 299dat applies a strict 18+ policy without exception. If 299dat has reasonable grounds to believe that a registered player is under 18 years of age, the account will be suspended immediately pending age verification. Any deposits made, bonuses received, and winnings accrued during a period where the account holder was found to be underage are subject to forfeiture.
299dat is operated as an online entertainment platform targeting players in Bangladesh. Players are solely responsible for ensuring that their use of the 299dat Platform complies with all applicable laws in their jurisdiction. 299dat does not make any representation that access to or use of the Platform is lawful in any particular jurisdiction outside Bangladesh. Players accessing the Platform from jurisdictions where online gambling is prohibited do so at their own risk and in violation of these Terms.
To place bets or access casino games on 299dat, you must create a registered account by providing accurate, current, and complete information as prompted during the registration process. This includes, without limitation, your full legal name, date of birth, valid email address, and a valid Bangladesh mobile number. You must not:
299dat reserves the right to refuse any registration application at its sole discretion, without being required to provide a reason for such refusal.
Each player is permitted to hold exactly one active 299dat account at any given time. If 299dat identifies that a player has registered multiple accounts — whether under the same name, the same device, the same IP address, the same payment method, or any combination of identifying factors — all duplicate accounts will be closed immediately. Any bonuses claimed and any winnings generated through duplicate accounts are subject to full forfeiture. The player's primary account may also be permanently closed at 299dat's discretion.
Players are solely responsible for maintaining the security and confidentiality of their 299dat account login credentials, including their username and password. You must not share your credentials with any third party. 299dat will not be liable for any loss or damage arising from unauthorised access to a player's account resulting from the player's failure to keep their credentials secure.
If you believe that your 299dat account has been accessed without your authorisation, you must notify 299dat support immediately at [email protected]. 299dat will take reasonable steps to investigate and, where appropriate, temporarily suspend the account to prevent further unauthorised activity.
As part of its commitment to responsible gaming and fraud prevention, 299dat may at any time require players to complete a Know Your Customer (KYC) verification process. This may include submission of:
Withdrawal requests may be held pending completion of KYC verification. 299dat will process verification requests promptly and will inform players of any outstanding requirements via the registered email address.
299dat accepts deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, and BRAC Bank. The minimum deposit amount is ৳200. Deposits made via Bangladesh mobile wallet methods (bKash, Nagad, Rocket, Upay) are credited to the player's 299dat wallet in real time under normal operating conditions. Bank card and bank transfer deposits may be subject to additional processing time.
Players may only deposit funds from payment methods that are registered in their own name. Depositing funds on behalf of another player, or receiving deposits from a third party into your 299dat wallet, is strictly prohibited and constitutes grounds for immediate account suspension.
The minimum withdrawal amount on 299dat is ৳500. Withdrawal requests are processed by the 299dat finance team during Bangladesh Standard Time (BST, UTC+6) business hours. Withdrawals to bKash and Nagad wallets are typically processed within minutes to a few hours of approval under normal conditions. Bank transfer withdrawals may take one to three business days depending on the receiving institution.
299dat reserves the right to request additional verification documentation before processing any withdrawal. Withdrawals will only be processed to a payment method registered in the player's own name and previously used for a deposit. 299dat will not process withdrawals to third-party accounts or to payment methods not previously associated with the player's account.
All transactions on 299dat are processed in Bangladeshi Taka (BDT, symbol ৳). Players who deposit using a payment method denominated in a different currency will have their deposit converted to BDT at the prevailing exchange rate at the time of the transaction. 299dat is not responsible for any currency conversion fees charged by the player's payment provider.
From time to time, 299dat offers promotional bonuses, free spins, cashback offers, and other incentives to registered players. All promotions are subject to specific terms that accompany each offer, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. Where specific promotion terms conflict with these general Terms, the specific promotion terms shall prevail.
All bets and wagers placed on 299dat are final once confirmed. Players are responsible for verifying the accuracy of each bet — including the event, market, odds, and stake amount — before confirming. 299dat will not accept claims for refund or reversal based on a player's error in placing a bet, except where a manifest technical error on the part of 299dat is demonstrated.
All casino games available on the 299dat Platform are supplied by certified third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Game outcomes are determined by independently certified Random Number Generator (RNG) systems. 299dat does not alter, influence, or override game outcomes in any way. In the event of a disconnection during a live game session, the game outcome will be resolved according to the relevant provider's standard disconnection policy.
Sports betting markets on 299dat cover cricket (including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures), football, kabaddi, and other selected sports. Odds are subject to change up to the point of bet confirmation. In-play betting markets may be suspended at any time at 299dat's discretion, particularly during technical interruptions or following significant in-match events. 299dat reserves the right to void any bet placed on an event that was subsequently found to be subject to match-fixing, corruption, or other irregularities.
The following conduct is strictly prohibited on the 299dat Platform and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
All content on the 299dat Platform — including but not limited to the 299dat brand name and logo, website design, software, text, graphics, game interfaces, and promotional materials — is the exclusive intellectual property of 299dat or its licensed third-party providers. No content from the 299dat Platform may be reproduced, distributed, modified, publicly displayed, or used for commercial purposes without the prior written consent of 299dat.
Game content, visuals, audio, and interfaces provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remain the intellectual property of their respective owners and are licensed to 299dat for use on the Platform. Players have no right, title, or interest in any game content.
299dat collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account on 299dat, you consent to the collection and processing of your personal data as described in the Privacy Policy. Player data is used solely for the purposes of account management, transaction processing, fraud prevention, responsible gaming compliance, and customer support. 299dat does not sell player data to third parties.
All data transmitted between the player's device and the 299dat Platform is protected by 256-bit SSL encryption. Players' passwords are stored in hashed form and are not accessible in plain text by 299dat staff.
To the fullest extent permitted by applicable law, 299dat's total liability to any player in connection with their use of the Platform — whether in contract, tort, or otherwise — shall not exceed the total net deposits made by that player to their 299dat account in the 30-day period immediately preceding the event giving rise to the claim.
299dat shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, loss of data, loss of opportunity, or loss of goodwill, arising from or in connection with the use of or inability to use the Platform, even if 299dat has been advised of the possibility of such damages.
299dat is committed to promoting responsible gambling for all players across Bangladesh. Gambling is intended to be an entertaining activity; it should not be treated as a source of income or a method of recovering financial losses. 299dat encourages all players to set personal limits on their gambling activity.
Every registered 299dat player has access to the following responsible gaming tools, free of charge and with immediate effect:
To access any of these tools, log in to your 299dat account and navigate to the Responsible Gaming section of your account dashboard, or contact 299dat support directly at [email protected]. If you believe your gambling is becoming a problem, we strongly encourage you to reach out to support immediately. 299dat staff are trained to assist and will handle all responsible gaming requests with confidentiality and care.
299dat reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice if 299dat has reasonable grounds to believe that:
Upon account closure for breach of these Terms, 299dat reserves the right to withhold any balance, bonuses, and pending winnings pending investigation. Where the breach is found to be substantiated, such funds may be forfeited. Where the account is closed at 299dat's discretion for reasons unrelated to player misconduct (for example, withdrawal from the Bangladesh market), any verified real-money balance will be returned to the player via the registered payment method.
Players may request voluntary account closure at any time by contacting 299dat support. Any verified real-money balance remaining at the time of voluntary closure will be processed for withdrawal to the player's registered payment method, subject to applicable verification requirements.
299dat reserves the right to amend, update, or replace these Terms at any time. Where changes are material — for example, changes to withdrawal limits, bonus rules, or eligibility criteria — 299dat will make reasonable efforts to notify registered players via email or in-platform notification at least 7 days before the changes take effect. Non-material corrections (such as typographical fixes or formatting changes) may take effect immediately without notice.
The most current version of these Terms will always be available at https://299dat.app/terms-conditions. Your continued use of the Platform after any amended Terms have been published constitutes your acceptance of those amended Terms. If you do not agree with any amendment, you must stop using the Platform and contact support to request account closure.
These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which 299dat operates. Players agree that any dispute arising from their use of the 299dat Platform shall first be submitted to 299dat's internal complaints procedure as described in Section 15 below, before any other legal remedy is sought.
Nothing in these Terms limits any statutory rights that players may have under the applicable laws of Bangladesh that cannot be excluded by contract.
If you have a question about these Terms, a complaint about the Platform, or a concern regarding your account, please contact the 299dat support team using the details below. 299dat aims to acknowledge all complaints within 24 hours (BST) and to resolve them within 7 business days wherever possible.
When submitting a complaint, please include your registered username, a clear description of the issue, the date and time of the incident, and any relevant transaction IDs or screenshots. Providing complete information helps 299dat resolve your complaint as quickly as possible.
Now that you have reviewed our Terms & Conditions, you are ready to enjoy everything 299dat has to offer — from cricket betting and live casino to 500+ slots.